|Torrey Pines Terms and Conditions|
San Diego Golf Reservations
Terms & Conditions
Golf reservation requests and services provided by www.torreypines.com are Powered By and Provided By arrangement with San Diego Golf Reservations, San Diego's largest golf reservation service. Their experienced Golf Coordinators will recommend, track and coordinate your important golf dates to get you the San Diego tee times which fit both your budget and your busy work, convention, or vacation schedule.
TORREY PINES GOLF COURSE TEE TIMES
The City of San Diego does make a limited amount of Torrey Pines tee times available to the Torrey Pines Pro Shop in advance to be used as a Golf Playing Package. They are limited and go very quickly!
In order for San Diego Golf Reservations to provide our visitors with Torrey Pines golf tee times they first check to see if the Torrey Pines Pro Shop has a Golf Package available. It works like this: San Diego Golf Reservations can act as your local golf coordination agent to confirm an Advance Torrey Pines Pro Shop Tee Time Package. Their coordination service for booking these packages is COMPLIMENTARY. These Torrey Pines Pro Shop golf packages are available up to 60 days in advance. If you would like one of these packages they will first check for availability and book your reservation with the Torrey Pines Pro Shop if it matches your request along with any other golf courses you may want to play on other days.
If a Pro Shop Golf Package is NOT AVAILABLE or you do not prefer one of these packages they will put your request in their Advance Reservation Tracking System.
As you can imagine, the demand for Torrey Pines tee times is great and the process of getting tee times in the lottery is like calling a radio station to win a contest. The good news is, they are the "Experts" and they have been very successful in getting their customers Torrey Pines tee times for the past ten (10) years. Under their coordination and supervision, they employ a network of local housewives and students to enter this Torrey Pines tee time lottery in your behalf.
On your behalf they will then try their best to secure you a confirmed tee time reservation by entering the Torrey Pines Golf Course "Tee Time Call-in Phone Lottery" held 7 days prior to the day of play. For non-residents they must pre-pay the non-resident green fees on a non-refundable basis directly to Torrey Pines Golf Course at the time of booking. As a result, if they are successful in booking you a reservation in the 7-day "Call-in Phone Lottery" within your requested window of play you must agree in advance that their service will have been deemed "provided." You must accept the tee time secured in your behalf and your credit card will be charged the non-refundable 7 - day "Call-in Phone Lottery" Package price for the course, day and time booked.
It's a little complicated? However, since 1992 they have been successfully providing this service to visitors in order to simplify the process of trying to compete in this highly competitive nightly tee time lottery for these scarce tee times at Torrey Pines golf course.
ALL SAN DIEGO GOLF COURSES - (Except Torrey Pines Golf Course)
San Diego Golf Reservations employs experienced and locally based Golf Coordinators who will make COMPLIMENTARY tee time reservations for you at 20 of the best San Diego golf courses. Using the latest tee time technology, the San Diego Golf Reservations Call Center is electronically connected in real time with most of the best San Diego golf courses. If you call their Golf Coordinators they can check availability and book and confirm your San Diego tee times in "One Call" while you are on the phone with them discussing each of our recommended San Diego courses.
Their Golf Coordinators will recommend, track and coordinate your important golf dates to get you the San Diego tee times which fit both your budget and your busy work, convention, or vacation schedule.
They will confirm all your golf reservations or discuss options and special discounts that may be available.
Once your tee times are confirmed, they will follow up by fax or email with a written confirmation of your golf schedule with a check-in voucher and a map and directions to each course you will be playing.
When you confirm your tee time reservations they will then charge your credit card the same green fees and cart fees you would have paid if you had contacted the golf course directly. Some golf packages also include range balls; yardage books, divot tools and discount Pro Shop merchandise vouchers.
Complimentary Exceptions for Individual Tee Times
Some courses have discounted twilight rates, resident green fees or occasional special resident promotions with a coupon, photo I.D. proof of residency and when typically booked inside 7 days. When making these reservations a $ 10 per person non-refundable coordination fee will be collected by San Diego Golf Reservations at the time of booking. (For discounted resident tee times at Torrey Pines golf course the non-refundable coordination fee is $ 39 per person/ per tee time) Discounted San Diego resident green fees and cart fees are paid separately and directly to the course on the day of play after presenting the photo I.D. proof of residency and any coupon that may be required. See City Resident Requirements for more details.
Tournament & Corporate Golf Events are customized. Coordination fees vary by course, format and services required. For 9 or more players see Golf Events & Outings or call the Tournament & Corporate Golf Department directly:
CANCELLATIONS & REFUNDS
ALL SAN DIEGO GOLF COURSES - (Except Torrey Pines Golf Course)
Call Center Bookings: FULL REFUNDS (minus a $ 15.00 per person/ per tee time administrative processing / cancellation fee) will be provided if the cancellation is made through San Diego Golf Reservations at least 8 days in advance.
Website On-Line-Real-Time Bookings: FULL REFUNDS (minus a $ 10.00 per person/ per tee time administrative processing / cancellation fee) will be provided if the cancellation is made via the website according to the cancellation policy stated for that particular course at the time of booking, usually 72 hours prior to the day of play.
CANCELLATIONS & REFUNDS for TORREY PINES GOLF COURSE TEE TIMES (Non-Residents)
Should an emergency or unavoidable situation require you to cancel your Torrey Pines tee time please notify their Call Center immediately. They will try their best to fill-in your Torrey Pines Golf Package with other players that may be on their Torrey Pines Standby List or who may call the Call center at the last minute. If they can find someone to take your Torrey Pines Golf Package in whole or in part, they will refund that portion of your Torrey Pines Golf Package fees minus a $ 25.00 per person administrative fee. Otherwise, you will remain responsible for payment of the Torrey Pines Golf Package fees which includes the cart and green fees that have been pre-paid on a non-refundable basis to the City of San Diego and Torrey Pines Pro Shop at the time of booking.
When a San Diego golf course closes due to rain...if you prefer, San Diego Golf Reservations will try to reschedule you at another "open" golf course without additional service or coordination charges. They will also adjust your account with the difference in price between the closed golf course and the alternate golf course selected. However, this only applies if the golf course is officially closed. There are no credits or refunds if the golf course is open but you choose not to play due to less than perfect weather. In the case of extremely bad weather when most San Diego golf courses are closed and you cannot play or your scheduled golf course is closed and you do not want to play an alternate golf course, you will receive a full refund minus a $ 15.00 per person administrative fee for all San Diego golf courses except Torrey Pines Golf Course. The administrative fee for Torrey Pines Golf Course is $ 25.00 per person.
ONLINE RESERVATIONS, PROCEDURES AND POLICIES
Tee Time Reservations Overview
Although San Diego Golf Reservations specializes in making reservations at San Diego's best golf courses, you can make reservations for tee times at golf courses across the country from their web site at www.sandiegogolf.com. Search for specific courses geographically either by clicking on the state where you want to play or by selecting one of the pre-selected courses displayed automatically for you. When you find the course you are interested in, you can see information about the course, see the green fees, check the current weather at the course, get directions, and book your tee time.
Payment is made through a secure interface - the same kind of security used by financial web sites - with a credit card. Your credit card will be charged in advance for the course green fees and cart fees. In the event you must cancel this reservation, the full amount will be refunded minus a $ 10.00 per person administrative processing / cancellation fee. Your credit card serves as the guarantee for the tee time. You will be apprised of all charges before you enter your credit card information.
After you have made your reservation, you will receive a confirmation e-mail message indicating your reservation date, time and confirmation number. If you need to cancel your guaranteed tee time reservation, you must do so within the timeframe defined by each course. No-shows and failure to cancel the tee time prior to the cancellation deadline will result in the full payment of the green fees.
Where Do You Want to Play?
First, locate available golf courses you want to play. You can do this in several ways:
You can select a country and state from the drop-down lists. To further narrow your search, you may optionally select a specific area within a state. Alternatively, you may search for golf courses by zip code. If you're searching for a particular golf course, provide at least part of the course name in the "Course Name" field. Any courses with names that match will be listed.
If you want to list only golf courses that are known to have available tee times on a specific date, then select the appropriate month, day and year. If a day is selected, then the system will check for tee time availability. You can optionally specify time of day and price ranges. If you choose a date on this search screen, be sure to select the appropriate number of players, too.
When you click the "Search" button, you will then see a screen listing all the courses that match your selected criteria.
Selecting a course
After you have listed golf courses in the geographic area where you want to play, you can then select courses to find available tee times and make reservations. Selecting courses from the available course list will let you then find out about tee time availability.
To select a golf course, click on the small check box to the left of the course name. You can select more than one course. You can also find out course information, current weather conditions, and get a map to the course by clicking on the small icons that are displayed to the right of each course's name. After you have selected the course(s) you are interested in, click on the "Submit" button at the bottom of the screen to continue to the next screen, where you will choose a date and time for your game.
Choosing a Date and Time for Your Game
If you haven't already provided a date for the golf course search, you will need to select one by clicking on the calendar. Also, select the approximate time you would like to play and the number of players (2, 3, or 4) in your group.
After you've chosen the date, time and number of players for your game, clicking on the "Continue" button at the bottom of the screen will then check the availability at your selected courses. Please be patient after you click this button, as it can sometimes take as much as a minute to check your requested time (it is still faster than calling or waiting in line!)
If no tee times for the day you selected are available, you will be prompted to select a different day for your game. If the time you selected is not available, but there are other times on the same day that are available, you will be prompted to select one of those times.
After you have found an available time and day for you game, you will be prompted to enter your payment information.
Entering Payment Information and Guaranteeing Your Tee Time
Your credit card will be charged in advance for the course green fees and cart fees. In the event you must cancel this reservation, the full amount will be refunded minus a $ 10.00 per person administrative processing / cancellation fee. Your credit card serves as the guarantee for the tee time. Therefore, you will need to use a valid credit card and enter your billing information. All payment and customer information is entered through a secure (SSL) interface - the same kind of security used by financial web sites. You will be apprised of all charges before you enter your credit card information.
Enter all requested information. If any necessary information is omitted, you will be prompted for the missing information before being allowed to continue.
NOTE: If you have an e-mail address, please enter it, since the confirmation message will be sent to the e-mail address that you provide.
If you need to cancel your guaranteed tee time reservation, you must do so within the timeframe defined by each course. Typically, this is 24 to 72 hours prior to your tee time, but the golf courses have varying policies and some require reservations made 8 - 60 days in advance to be cancelled at least 8 days in advance.
You will be apprised of the golf course's exact cancellation policy when you reserve your tee time online.
No-shows and failure to cancel the tee time prior to the cancellation deadline will result in the full payment for the green fees for the tee time reserved.
Please refer to your tee time confirmation e-mail (sent to the e-mail address on the "Customer Information Screen" when you made your reservation).
Contact InformationSan Diego Golf Reservations (SDGR)
7445 Girard Ave. Suite 11
La Jolla, CA 92037
800-860-7397 - Call Center - Toll Free
858-456-8366 - Call Center - Local
858-456-8399 - Call Center Fax